At kongbet, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Six core principles that guide how kongbet handles your personal information.
kongbet uses industry-standard SSL encryption and secure server infrastructure to protect your personal data at rest and in transit. We conduct regular security audits and maintain strict access controls so that only authorized personnel can access player information.
We collect only the data we genuinely need to operate the kongbet platform, verify your identity, process transactions, and comply with PAGCOR regulations. We do not collect data speculatively or for purposes unrelated to your gaming experience.
kongbet fully complies with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your rights as a data subject under Philippine law are respected and upheld at every stage of your interaction with our platform.
kongbet does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers who support platform operations, and only under strict data processing agreements that bind them to the same privacy standards.
You have the right to access, correct, and request deletion of your personal data held by kongbet. You may also object to certain types of processing and withdraw consent where processing is consent-based. We respond to all data subject requests within 15 business days.
This Privacy Policy is written in plain, accessible English so that every Filipino player can understand exactly how their data is handled. We update this policy whenever our practices change and notify registered players of material updates via email or platform notification.
Summary: kongbet ("we," "us," "our") is committed to protecting the privacy and personal data of all players on our platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the kongbet platform at kongbet.vip. This policy is compliant with the Republic Act 10173 (Data Privacy Act of 2012) of the Philippines and applicable PAGCOR data governance requirements. By registering a kongbet account, you acknowledge that you have read and understood this Privacy Policy.
1.1 kongbet operates as an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles financial transactions and sensitive personal information, we take our data protection obligations seriously.
1.2 This Privacy Policy applies to all personal data collected through the kongbet website at kongbet.vip, our mobile-optimized platform, customer support channels, and any other touchpoints through which you interact with kongbet.
1.3 This policy should be read alongside our Terms & Conditions, which govern the overall use of the kongbet platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
1.4 If you have any questions about this Privacy Policy or how kongbet handles your personal data, please contact our Data Protection Officer using the details provided in Section 15.
2.1 For the purposes of the Data Privacy Act of 2012 (RA 10173) and applicable Philippine data protection regulations, kongbet is the personal information controller in respect of the personal data collected through the kongbet platform.
2.2 kongbet has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. The DPO can be contacted at the email address provided in Section 15 of this policy.
2.3 kongbet is registered with the National Privacy Commission (NPC) of the Philippines in accordance with the requirements of RA 10173 and its implementing rules and regulations.
3.1 kongbet collects the following categories of personal data from players:
Note on Sensitive Data: kongbet does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for regulatory compliance purposes, in which case you will be notified and your explicit consent obtained.
4.1 kongbet collects personal data through the following means:
5.1 kongbet processes your personal data on the following legal bases under RA 10173 and applicable Philippine data protection law:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| KYC identity and age verification | Legal obligation (PAGCOR / RA 9160 AMLA) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interests / Legal obligation |
| Responsible gaming monitoring | Legal obligation (PAGCOR regulations) |
| Customer support communications | Performance of contract / Legitimate interests |
| Marketing and promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interests |
| Regulatory reporting to PAGCOR / NPC | Legal obligation |
6.1 kongbet uses the personal data we collect for the following purposes:
6.2 kongbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
7.1 kongbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:
We share data with trusted third-party service providers who assist in operating the kongbet platform, including:
All service providers are bound by data processing agreements that require them to process your data only on kongbet's instructions and to maintain appropriate security standards.
kongbet may disclose your personal data to the following authorities where required by law or regulatory directive:
In the event of a merger, acquisition, or sale of all or substantially all of kongbet's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect.
Important: kongbet will never share your personal data with advertisers, data brokers, or any third party for commercial profiling purposes without your explicit prior consent.
8.1 The kongbet platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login authentication, security tokens | Session / 24 hours |
| Functional | Remembering your language, display preferences, and responsible gaming settings | Up to 12 months |
| Analytics | Understanding how players navigate the platform to improve user experience | Up to 24 months |
| Marketing | Delivering relevant promotional content to opted-in players | Up to 12 months |
8.2 Essential cookies are necessary for the kongbet platform to function and cannot be disabled. All other cookie categories can be managed through your browser settings or the cookie preference center accessible from the platform footer.
8.3 Disabling non-essential cookies will not affect your ability to access and use the core gaming features of the kongbet platform, though some personalization features may be limited.
9.1 kongbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
9.2 Upon expiry of the applicable retention period, kongbet will securely delete or anonymize your personal data in accordance with its data disposal procedures.
10.1 kongbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:
10.2 While kongbet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your kongbet login credentials and for notifying us immediately if you suspect unauthorized access to your account.
11.1 Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights with respect to your personal data held by kongbet:
Request a copy of the personal data kongbet holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete personal data in your kongbet account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format.
Claim compensation for damages sustained due to inaccurate, incomplete, outdated, or unlawfully obtained personal data under RA 10173.
11.2 To exercise any of the above rights, please contact the kongbet Data Protection Officer at the email address provided in Section 15. We will respond to all data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, and you will be notified of the extension.
11.3 If you are not satisfied with kongbet's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12.1 The kongbet platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is a mandatory condition of PAGCOR licensing for online gaming platforms in the Philippines.
12.2 If kongbet discovers or is notified that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and refund any deposits made, subject to verification.
12.3 Parents and guardians who believe that their child under 21 may have registered on the kongbet platform are encouraged to contact us immediately at the details provided in Section 15.
🔞 Age Restriction Notice: The kongbet platform is for players aged 21 and above only. Underage gambling is illegal under Philippine law. "Gambling is addictive. Know when to stop." Visit our Responsible Gaming page for support resources.
13.1 The kongbet platform may contain links to third-party websites or services, such as payment provider portals (e.g., GCash, PayMaya). These third-party sites operate under their own privacy policies, which are independent of this Privacy Policy.
13.2 kongbet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit in connection with your use of the kongbet platform.
14.1 kongbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Effective Date" at the top of this policy will be updated whenever material changes are made.
14.2 For material changes that significantly affect your rights or how we process your personal data, kongbet will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
14.3 Your continued use of the kongbet platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated policy, you may request account closure in accordance with the Terms & Conditions.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by kongbet, please contact our Data Protection Officer:
15.2 If you wish to lodge a complaint with the Philippine data protection authority, you may contact the National Privacy Commission (NPC) through their official government channels.
Last Updated: January 1, 2026. This Privacy Policy supersedes all previous versions. kongbet is committed to keeping this policy current and accurate as our platform and applicable regulations evolve.
Your data is safe with us. Join the kongbet community and enjoy a secure, fair, and responsible gaming experience built for Filipino players — backed by strong data privacy practices and PAGCOR oversight.
🔞 21+ only. Gambling is addictive. Know when to stop.